Frequently Asked Questions
- What is Zgmund?
- How can I reach you?
- How do I contact your Data Protection Officer?
- What efforts is Zgmund taking to comply with GDPR?
Zgmund Psychological API
- What are the use cases for Zgmund Psychological API?
- How do I go about getting started with Zgmund API?
- What emotions does Zgmund recognize?
- What pricing plans are available for Zgmund Psychological API?
- How secure is Zgmund Psychological API?
- What type of data can I send to Zgmund Psychological API?
- What languages does Zgmund Psychological API support?
- Can I run Zgmund AI services on-premise?
- Can I book a demo?
- What is a Zgmund App session?
- How long is a session?
- How can Zgmund App help me with my problems?
- Why it is important to talk about my mood?
- Why should other anonymous participants listen to me and my problems?
- Am I able to help others in session when using Zgmund App?
- Why should I listen to other anonymous participants and their problems?
- What is an Avatar?
- Who is the “Zgmund” participant in the session?
- Will I be allowed to use my real name during Zgmund App sessions?
- Are my messages processed anonymously by Zgmund servers?
- Can I use audio or video during the sessions?
- Am I able to share any feelings that I am experiencing during a Zgmund’s session?
- Which topics should I avoid discussing during a session?
- Can Zgmund support-group sessions can eventually replace my own personal therapist?
- Is it available on my app store?
- How old does one need to be in order to use Zgmund App?
- Can I export my data out of Zgmund?
- How do I permanently disable my Zgmund App account?
- What happens to my information when I delete my account?
- Can Zgmund App help with all mental health issues?
Zgmund is an AI company that provides groundbreaking behavioral and emotional insights about human psyche. Zgmund’s psychological artificial intelligence is built to be super-empathic when analyzing human text and is backed up by top clinicians and researchers within the fields of feelings, emotions, and support-group facilitation.
Zgmund Psychological AI is designed to recognize dozens of human emotions. It can assist you in analyzing large amounts of data to better understand and optimize your clients’ satisfaction, motivate your employees, along with providing you with unique insights into the areas of most interest to you. Leave the human text analyzing to us which frees up your time to act upon the data we provide. Read more about api here.
Zgmund recognizes dozens of emotions. It also alerts about personal information disclosure, toxic or inflammatory texts along with suicide ideation clues within the text. Zgmund’s unique power comes from its integration of a super-empathic AI engine, with embedded psychological algorithms. Together, these allow you to gain real-time insights, along with a better understanding of human interactions, and take appropriate actions if needed.
We have enlisted the strictest security measures and store the minimal data required for Zgmund AI to operate. We support tenets separation and multiple Availability Zones, data encryption in transit and at rest, CI/CD processes to detect vulnerabilities early on, and regularly conduct user access reviews to ensure the validity of permissions. For more information, please contact us by e-mail
We recommend that any data you send us should not include any sensitive information. Sensitive data such as addresses, passwords, etc., as they do not add any value for the Zgmund Psychological AI analysis and we request that those are filtered out before you transfer to us.
A Zgmund App session is an online conversation between 3-4 peers facilitated by Zgmund, our intuitive AI. Each session is unique, and can touch on many topics, or dig deep on just one. We make sure that every session is an emotional safe space for all where everyone can share their inner emotional world without fear of judgment. Participants are matched into groups by our AI as having similar attributes that will help to compliment each other in a thoughtful, meaningful and effective conversation.
Sessions are normally 30 minutes in duration and can be extended by ten minutes with everyone’s agreement 5 minutes before the meeting is to end.
A 90% improvement rate is amazing by any metric, yet this is the percentage of people that report a positive uptick in mood after one session with us! They have also reported feeling calmer and less stressed out after a session. Usually participating in a session doesn’t directly solve our users’ problems, but we often hear that when they were more relaxed, they were able to handle their situation better. We love hearing from everyone, so please feel free to drop us a line at email@example.com
Our data shows that over 90% of Zgmund App users show a significant decrease in negative mood and increase in positive feelings after being involved in just a single session! Most people find that talking about their mood and emotions helps them vent and process their feelings. According to our users’ reports, partaking in a session helps even when they struggle to find the right words to describe what’s going on ‘inside’, or even name their emotions. Talking with others usually helps us gain clarity which makes us feel like they are ‘in our corner’.
Our sessions are built around sharing and listening, in an emotionally safe environment. We designed every aspect of the Zgmund App to facilitate this. In addition, Zgmund, our friendly super-emphatic AI host is there to intervene when it detects that the session isn’t as helpful or healthy as it should be. But, above all, we believe – and have empirical support from our users’ feedback – that most of the Zgmund App community members are genuinely interested in others, and whatever is going on in their lives. No matter how big or small it is.
Yes, and in fact, we cheer it on! We encourage our members to be themselves, empathic and kind with those you interact with. We are aware that feeling like someone is listening to you with ready ears and understanding is welcomed by others because it is the foundation of any supportive and healing process. This is what you offer your fellow participants and vice versa!
Our sessions are built around sharing and listening, in an emotionally safe environment. We believe – and have empirical support from our users’ feedback – that most of the Zgmund App community members are genuinely interested in others, and whatever is going on in their lives, no matter how big or small it is. We also think that listening and helping others, plays a big part in what makes Zgmund App unique and its members feel better. Remember, you CAN help! Just be yourself, and try to be emphatic and kind to others. Feeling that you’re being listened to, understood, and welcomed by others, is the basis of any supportive and healing process, and that’s exactly what you can offer your fellow Zgmund App users. If Zgmund App has helped you in any way, either when you shared, or when you listened, drop us a line at firstname.lastname@example.org and tell us all about it. We love hearing from our users!
An Avatar is a randomized icon and a name representing a particular participant in the support group.
Zgmund is our intuitive AI facilitator who participates in every session. All participants in every session are matched by our AI as having the best fit available to interact in a thoughtful, effective and meaningful conversation.
Zgmund is built with the highest privacy in mind, which means that remaining anonymous is essential to protect the privacy of all. Anonymous support groups allow participants to maintain the emotional safe space that anonymity affords them, which studies have shown allows folks to feel more comfortable in opening up and supporting each other. All information processed here at Zgmund is automatically anonymous, so you are kept fully private even to our eyes.
All data processed here at Zgmund is always kept anonymous, even from us!
No. Part of Zgmund’s fundamental DNA is to provide secure and anonymous chat, so no audio or video is provided or allowed.
Absolutely and we encourage it! We offer support group safe spaces where you can share your inner emotional world without fear of judgment. The more you open up and share, is the more others will also, and be there to listen to you in the best, or even the worst, of times.
Participants are requested to keep their counterparts safe by creating an emotional safe space for all. It is essential to avoid any toxic and disrespectful messages. Moreover, please refrain from sharing any personal information such as bank account details, addresses, your personal identification, phone number, email address Etc.
Zgmund App isn’t designed to replace professional therapists. We provide a safe space in which participants can gather and share their emotions and to feel less alone. For those who are in urgent need, or suffering from severe conditions, we recommend contacting professional help immediately
Not yet. Zgmund is currently focused exclusively on a Web interface. We’re working on the first Mobile Apps that will be available in the near future.
You must be at least 18 years of age to use Zgmund App.
Zgmund does not store any of your messages. It only logs statistics about your usage. These can be requested from your profile page settings, and will be accessible to you within 7 days from your request.
This can be accomplished by simply going to the profile settings page and unregistering your email address.
Zgmund stores only statistics of your usage. This, along with your contact information (such as an email address) will be permanently removed from our servers upon account deletion.
No. Zgmund App is not designed to deal with serious mental health conditions. For those who are in urgent need or suffering from severe conditions, we recommend contacting 1-800-273-8255 (US Suicide Hotline) or 116-123 (UK Suicide Hotline).